We believe privacy information should be clear. Here is what a Mobime app may use, why it may be needed, and what you can control.
Our approach
Mobime SARL publishes apps with different purposes, from productivity and identification tools to media, security, AI, and network utilities. Their data needs are not identical, so where a current privacy label is available, the label on each app’s store page is the most specific summary for that app and version. Older apps without a current label remain covered by this policy.
We keep data use to a minimum. We ask for sensitive access only when a feature needs it and avoid linking information to your identity unless it is necessary.
What we do not collect
Across our current apps, Mobime does not intentionally:
- collect photos, videos, documents, or clipboard content that you have not selected or created for an app feature;
- collect your contacts, private messages, call history, health records, or biometric templates as part of our ordinary app services;
- store full payment card or App Store payment details; Apple or the relevant store handles your purchase;
- use authenticator secrets or one-time codes for advertising or analytics; or
- sell the private content you create, scan, record, or store in our apps.
Device permissions do not give us unlimited access. An app can access a protected resource only within Apple’s permission system and for the feature you choose to use.
Data an app may use
What an app uses depends on its features. It may process these limited categories:
- Content you provide: a selected photo or video, recording, text prompt, document, or support message.
- App activity: feature interactions, ad interactions, and general usage data.
- Device and diagnostics: device or installation identifiers, app version, crash data, and performance information.
- Network data: connection information needed to operate casting, online, or VPN features. The VPN app’s store disclosure may also include browsing history, identifiers, and usage data.
Some information may be processed only for the requested feature and not retained. Where data is collected, the applicable store label indicates whether it may be linked to you or used for tracking.
How data is used
- to provide the feature you requested, such as identifying an image, solving a problem, generating artwork, recording, casting, syncing, or establishing a VPN connection;
- to maintain app stability, understand failures, and improve performance;
- to answer support requests and important service communications;
- to protect users, prevent abuse, and comply with law; and
- in ad-supported apps, to deliver and measure advertising as disclosed on the app’s store page.
Sharing and advertising
We may rely on other companies for hosting, diagnostics, analytics, customer support, advertising, or specific app features. The services used vary by app and may include Apple services, Google Firebase, Google Analytics, Google AdMob, or Meta technologies.
Advertising providers may receive a device identifier or usage data and may use it for tracking where the store label says so and applicable consent has been obtained. You can limit tracking through Apple’s App Tracking Transparency prompt and your device privacy settings.
Storage and deletion
Content designed to stay on your device remains there unless you choose to upload, share, or sync it. We keep data sent for processing only as long as we need it for that task. Diagnostics and advertising data follow the provider’s retention settings.
You can remove local data by deleting it in the app, clearing app data, or uninstalling the app. For data held by Mobime, email us to request access or deletion. We may retain limited records where required for security, disputes, or legal compliance.
App permissions
An app may ask to use your camera, photos, microphone, files, local network, notifications, or location when a feature needs them. You can say no or turn access off later in device settings. A feature may stop working if it needs a permission you have disabled.
Your choices and rights
Depending on your location, you may ask to access, correct, delete, restrict, or receive a portable copy of personal data, or object to certain processing. You may withdraw consent at any time without affecting earlier lawful processing.
Privacy and advertising controls are available in the app, in iOS Settings, and through Apple’s tracking controls. To make a request, email privacy@mobime.org. We may verify your identity before responding.
Security
We protect information with encrypted connections, platform security features, access controls, and software updates. No system is completely secure, so please keep your device and apps updated and protect your device with a passcode or biometrics.
Children’s privacy
Unless an app clearly says otherwise, our services are not directed to children under 13 or the minimum age in their country. We do not knowingly collect personal information from children below that age. A parent or guardian may contact us to request deletion.
Updates and contact
We may update this policy when our apps, providers, or legal obligations change. The current version and effective date will always appear on this page. Material changes may also be communicated in an app or update notice.
- Privacy: privacy@mobime.org
- General: contact@mobime.org
- Address: Mobime SARL, Rue Aziz Allal 13, Casablanca, Morocco
If we cannot resolve a privacy concern, you may have the right to contact the data protection authority where you live or work.